Who are they?
Urban Ice Organics is an online vendor of kratom products. This is a USA based vendor located in LAS VEGAS. There is no store only they have a warehouse and sell online only. They deal in three strains of Kratom; Green, White and Red vein. They have mentioned on their homepage that this is the only vendor who is trusted in sports and nutritional facts. They have a big online store full of kratom products of different types and variations.
You can get to more about
As they have mentioned on their homepage that they are a fastest growing vendor nowadays. All products are 3rd party lab tested and the company is GMP qualified. Products are 100% pure and of premium quality.
Products and price range
Along with attractive packaging and a lot of variations they deal in products mentioned below;
In Kratom powder there are mentioned below products
- Indo leaf
- Maeng Da
- CBD infused
Price range estimated for powders is from $32.99-$79.99
One unique product they have is Mix n match powder and its price is from $159.99-$169.99
In Capsules there is a range of variety in;
- Maeng Da
- Green Malay
- Evening recovery
- Morning focus
- CBD infused
Price estimated in capsules is from $6.99-$79.99
For liquid extracts the price estimated from $6.99-$99.99
Shipping and delivery
Shipping time is 3 to 4 business days and saturday, sunday is not included. If you place an order before a holiday the order will be shipped the next working day. Delivery is free on orders above $75. Deliveries are done through USPS out of LAS VEGAS.
Company offers a no question asked refund to all its customers for quality guarantee, if a customer is not satisfied with the product quality he can return the product easily and will be refunded or exchanged as per your choice after that.
Urban Ice Organics also deals in wholesale with growing companies in the Kratom field, they like to work with like minded people happily.
They have given their customer care number where you can call anytime for guidance the contact number is given below;
- Quality Kratom products
- Cash on delivery offer
- Trusted by sportsmen and nutritionist
- Wholesale dealers
- Cashback guarantee
- Easy return and exchange
- Wide range of products and strains
- Mix n match powder
- CBD infused products
- GMP certified
- 3rd party lab tested
- Low price all year long
- Natural strains
Main issue in their online store was that there were no products available; almost all products were out of stock.
Also they were claiming a delay of 5 to 7 days in deliveries which is annoying for many users who use to buy from them.
There is no About us section or most necessary information about the vendor.
No FAQ section was there.
Comments from customers were hidden or unavailable.
Delivery is not free for all the orders it has a limit of shopping over $75
Shipping is also very slow which takes 3 to 4 days while other vendors offer same day shipping
Their website seems like a mess no proper info was there and not well managed also.